Herlinda Renee Dominguez Garza. But despite paying $2,248 for it in 2018, she says the . kenmore elite refrigerator compressor failure lawsuit. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. I bought a Kenmore Elite 12/04/2015 for $2,872.58. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. Cannot reach Sears or the manufacturer. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. The conclusion we came to he didn't want to change the Compressor. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . This fee was $130. And the continuous running makes it hot. Fridge quits cooling and freezing. Paid $89 for service charge. We are not happy with this and want to know if we can be a part of a class action suit against Sears/LG. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. The LG compressor failed last month. That warranty will cost us $600.00 a year. Good grief. Any help would be appreciated. No appointments. With a kenmore elite refrigerators compressor failure you are able to keep food preserved in a new state for a long time. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". Good Lord, people RUN! Lash Boost. NEVER buy LG. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. Sears wants to charge me over $300 to fix this problem. I don't have the money. Only the compressor was covered. Not cooling and food went bad. When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." If you dont find continuity, replace the fan or just the motor. We were happy with this unit until now! I am suing in Small CLaims because the new compressor, by court order, is supposed to be free. Help me,please. When I did, I was redirected to Sears. I too bought a Kenmore on May 24, 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. LG said it is not under recall. I believed that Kenmore was one of the best now I believe they re the worst. If the problem persists, it is best to contact a qualified technician. Right before Christmas 2021, it stopped working and lost all of our food. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. Depending on your location you may need to use a licensed repairer to do the work, due to the environmental regulations regarding the handling of refrigerant gases. Four years later, in July 2021, it completely quit cooling. We are in the same boat. I thought this would last my family at least 10 years but only 5. I paid over $3000 for it and the compressor has completely failed. This Refrigerator quit working on 2/23/19. Spoiled food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor. If they are stiff, something is wrong with the motor. What a mess. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. I purchased a Kenmore Pro, model number 795.79993.510, on 12/4/2015. What to do with it?!? One of the ice makers components may be defective. We had at least 10 calls between Sears as well as the same amount to LG. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. I can not pay another 500 to 1000 dollars. Now my question is Did they think the refrigerator would fix it self? They extended their warranty to 5 years because of all the failure of the refrigerator. Complaint has been file with The State Attorney General. 1000 dollars to have it fix. We spent $2800 for an LG fridge. 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Purchased a Kenmore Elite refrigerator 79574093410 in October of 2018, Ditto to all of this.have Kenmore frig as others do. That is the year. Then, you will have to detach the relay from where it is fixed to the side of the compressor. Purchased Kenmore elite 795.74033.410 with extended warranty. A faulty thermostat cannot send any signal to the main control board to power up the compressor. Aug 18, 2022 by Purchased a Kenmore Elite in December 2018. Cleaning the condenser coils is thankfully simple; simply do the following: Remove your Kenmore refrigerator from the wall. The seller bought in 2014 and compressor is still under warranty. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. I bought an LG refrigerator about 4 years ago, today the compressor died. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. I said I already know its the compressor and had a private appliance company diagnose the problem. Two weeks. Every part was replaced, Twice, if not more. We are currently without and we called Sears thinking it might be a warranty repair. This is freaking pitiful!!! My elderly mom purchased her Kenmore Elite model #795-75043610 in November 2018. LG wants to pass along the fault to the place of purchase. My compressor went out in Kenmore Elite. Do these big companies even care? Freezer over freezes and bottom part where all the food is located does not get cold enough to keep food especially milk from spoiling. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. I have not been able to get a Sears person out to fix until the 28th! I'm disgusted! CAD$128.41. I asked if it went out in 2-3 years if I would have to pay the same fees again. What has happened to Sears quality and customer service??? I have own this Kenmore elite refrigerator sine 2018. Tech replaced compressor to no avail. No one ever called. Cleaning the condenser coils in a refrigerator cannot be overemphasized. My LG refrigerator Went out the compressor is bad. The fridge is just 6 months old, still under LG warranty. if nothing else i can let them know that they have bad products. $85.00 service call, it will end up costing me close to $800.00 dollars once parts are received and unit is repaired. I have a Kenmore Elite LG refrigerator. Both read 60' Fahrenheit. Kenmore Elite, 3y. Ridiculous!!! October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. Through the model number he determined it was made by LG in South Korea. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. Not expectable. Called some else that addressed in 2 weeks. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. Kenmore 4674027 Elite 29.8 cu. I read there is another class action law suit brewing for LG compressors inside Kenmore refrigerators but its still in the works. $1200.00 was original estimate. Sears could not get tech out until July 19. Sears has TERRIBLE customer service. They make em pretty and fancy looking like the high ticket appliances, but they are junk. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. They should have notified their customers of the recall and replaced the compressor. The $2000 Kenmore fridge Died in the 19th month! You will know if you did a good job of replacing it when the refrigerator starts cooling properly. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. They said $600 part and $200 labor. Check the power cord to see if it is fully plugged into the wall outlet. Cant even give us a range. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. Afterward, reconnect the refrigerator to electric power or power up the circuit breaker. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. July 20, 2022, the refrigerator stopped working, food ruined. Not to mention tech said it would be over a month before they could come back to replace it. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. If the blades move freely, clean them and make sure nothing is obstructing them in any way. Repair would over $800, even with compressor part replacement covered. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. Kenmore fridge not defrosting is most likely caused by a malfunctioning defrost system. Someone needs to be held accountable! I think we would be better off going somewhere els. Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. 4/28/20. Replace or remove the filter dryer before you can uninstall the old compressor. are there any class actions involving this product? I have model#. Terrible waste of $800.00 dollars. Place the probes of the multimeter between the two terminals. Sears was no help. Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. Afterwards, ensure the joints and every other connection are tight. Otherwise, contact a licensed appliance technician to run the test and replace the compressor if necessary. These refrigerators ranged between $4725 and $6400 and came in many different colors (including stainless steel and custom paneled as well). It covered everything. No one ever did. It seems to be working, but I am nervous. And once they realize that the compressor is bad they have 30 days to refund your 169.00 by law its a recall issue. Best to contact an appliance repair technician to help resolve. I purchased the 3 year extended warranty with Sears. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. Kenmore Elite 72483 29.9 cu. We contacted sears and was told that our warranty had expired. I can see why now. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. We made an appointment with Sears technician but they failed to show up. It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. (about 2008). Linda O'Beck. What a disaster. Also, check the condenser fan beside it for dirt. Wanted refund first day ,Frank's Appliance persuaded me to keep it . That compressor and all apputenant parts (which they will also try to charge you for) have a 10 year extended warranty. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! We didnt have him fix it and then read that my compressor has a 10 year warranty. However, if there is no click, check for continuity using a multimeter. I invested in a new refrigerator 5-6 years ago Thinking I would be set for many years. Im so disappointed in the model.. If anyone starts a class action lawsuit pleas include me in that group!! Have photos. I guess we will check with small claims court but with the number of complaints on line - that doesn't seem the right route. Good times. Slowly move the dial into the defrost cycle to see if the defrost timer is malfunctioning. Lost a lot of food. The compressor went out in October of 2017. Worse encounter appliance wise I have ever been a part of. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. Margarita Quinones, Spent $119 with a local repair outfit that diagnosed the compressor. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. No appointments. Sears and Kenmore are of no use. On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. Scheduled 2nd appt. Check the door switch, since most refrigerators prefer not to run the condenser unless the door is positively closed. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. A Kenmore refrigerator compressor is the last thing to fail. In Stock. I wish I would have known better. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. I have lost all of my refrigerated and frozen items. Refrigerator delivered, as a replacement for same model, on 5/23/15. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. Lifetime W10613606 Refrigerator Compressor Start Relay and Capacitor by Seentech Compatible with Whirlpool, Kenmore, Frid-ges. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. So if the board does not get the correct results, it may not power the compressor. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. 4mo ago water stopped dispensing, thought it was clogged. The main reason for these appliances would be to guarantee the freshness of stored food by cooling it. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. i went food shopping, came home put it all away. 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