For those Customers enrolling in plans with monthly charges, SafeLink will not impose fees based on Customers payment method (e.g., in person, cash, check or other payment form). PO Box 7081 London, KY 40742 Call This option is only available if you DO NOT have to provide proof documentation. (5) WE MAY, BUT ARE NOT OBLIGATED TO, MAKE A WRITTEN SETTLEMENT OFFER ANYTIME BEFORE THE ARBITRATION HEARING. When your SafeLink Phone is roaming, an indicator light on your Phone may display the word "Roam", or "RM", while the Phone is not in use. SafeLink will not process the return of any SafeLink Phone sold to you by a retailer or wireless dealer. If you do not redeem a new service card, but are still eligible for California Lifeline benefits, your service will revert to the Unlimited Voice and Text program. London, KY 40742. You understand that your use of such third party apps is subject to the third partys terms and conditions and policies, including its privacy policy. THIS AGREEMENT TO ARBITRATE CONTINUES TO APPLY EVEN AFTER YOU HAVE STOPPED RECEIVING SERVICE FROM US. Get information, troubleshoot any issue or reach a representative, all through text messaging! TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER TRACFONE WIRELESS, INC. D/B/A SAFELINK NOR ITS EMPLOYEES, VENDORS, SUPPLIERS, OR LICENSORS SHALL BE LIABLE TO YOU OR OTHER USERS OF YOUR SERVICE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE OR ENHANCED DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION ANY DAMAGES CLAIMED FOR LOSS OF PROFITS, REVENUE, INCOME, SALES, BUSINESS, GOODWILL, DATA OR INFORMATION) HOWEVER CAUSED, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE (REGARDLESS OF WHETHER NOTICE THAT SUCH LOSS MAY OCCUR WAS PROVIDED). Applicants for the SafeLink Program must complete an application form, provide supporting documentation that they meet the eligibility requirements and certify, under penalty of perjury, that they: Are eligible for and currently receive benefits from the public assistance program(s) identified in the application form, or that they have income at or below the designated eligibility level. If you are using Wi-Fi, data will not be deducted from your data balance for the download. Submit your proof documentation using any of the options below: Online Log in or create a new account and upload copies of your proof documentation. SafeLink customers need to renew their eligibility for the LifeLine Program each year. Application for a SafeLink free 5G phone through National Verifier The steps to apply through the National Verifier are detailed below - Visit nv.fcc.gov/lifeline. Data Plans for SafeLink Smartphones.SafeLink smartphone customers may purchase TracFone Data Cards which will provide a specified amount of data access. If the National Verifier cannot verify a subscriber's eligibility through the database checks, service providers will be required to submit any available documentation they have on file for failed subscribers. If your return meets the above requirements and you have requested a refund, please be advised that it takes up to thirty (30) business days to process the return and credit your account. Downloadable Third Party Web Content and Apps:You may download free or purchased web content and apps from third parties that are unrelated to SafeLink. As a SafeLink customer, you are required to annually verify your eligibility in the SafeLink Program every year (not including your enrollment year). A consumer CANNOT have multiple enrollment requests for the California Lifeline discounts for cell phone service going at the same time. You may need to submit documents proving your eligibility for approval. Contact Us Free Caller ID and 3-Way Calling No waiver of a breach of any term shall be deemed a waiver of any other or subsequent breach of a term. SafeLink is a member of the Verizon family of companies. You agree not to unlock, reflash, tamper with or alter your SafeLink Phone in a manner which conflicts with our Unlocking Policy, referenced in Section VII, below. Most Lifeline and ACP providers offer entry-level to mid-range Android smartphones. Your benefits will be renewed as long as you are eligible for service under the applicable state and federal rules governing Lifeline. For those Lifeline plans which do not include unlimited calling, calls to toll-free numbers will be decremented as are any other calls. c. SafeLink was not advised in writing of the alleged defect or malfunction of the Product within fourteen (14) days after the expiration of the applicable limited warranty period. For any transaction that is not eligible for reimbursement from the Lifeline fund, SafeLink will use its own funds to credit the service connection charge. TracFone Lifeline Customers will have access to operator services commensurate with those provided to its retail customers. To use these plans, the consumer must purchase and redeem a service card. Except I was eligible for 2 months prior. 2. EXCEPT FOR SMALL CLAIMS COURT CASES OR AS SPECIFICALLY NOTED BELOW, ANY DISPUTE THAT IN ANY WAY RELATES TO OR ARISES OUT OF THIS AGREEMENT, INCLUDING THE VALIDITY, ENFORCEABILITY, OR SCOPE OF ANY PORTION OF THIS AGREEMENT (INCLUDING THE AGREEMENT TO ARBITRATE) EXCEPT AS NOTED BELOW, OR FROM ANY EQUIPMENT, PRODUCTS AND SERVICES YOU RECEIVE FROM US, OR FROM ANY ADVERTISING FOR ANY SUCH PRODUCTS OR SERVICES, OR FROM OUR EFFORTS TO COLLECT AMOUNTS YOU MAY OWE US FOR SUCH PRODUCTS OR SERVICES, INCLUDING ANY DISPUTES YOU HAVE WITH OUR EMPLOYEES OR AGENTS, WILL BE RESOLVED BY ONE OR MORE NEUTRAL ARBITRATORS BEFORE THE AMERICAN ARBITRATION ASSOCIATION ("AAA") AS EXPLAINED BELOW IN PARAGRAPH 2. All SafeLink plans will comply with the requirements set forth in CPUC D. 14-01-036, Appendix A 2, 4(a)-(j), and will be available to qualified households on a nondiscriminatory basis. A COURT WILL HAVE AUTHORITY TO ENFORCE THIS PARAGRAPH INCLUDING BY ENTERING AN INJUNCTION TO PROHIBIT FILINGS IN VIOLATION OF THIS PARAGRAPH. WE DO NOT GUARANTEE THAT YOUR COMMUNICATIONS WILL BE PRIVATE OR SECURE; IT IS ILLEGAL FOR UNAUTHORIZED PEOPLE TO INTERCEPT YOUR COMMUNICATIONS, BUT SUCH INTERCEPTIONS CAN OCCUR. Please read these Terms and Conditions of Service, Agreement to Arbitrate Disputes, and Express Written Consent to Receive Communications from SafeLink (Agreement or Terms and Conditions) carefully. 10. PLEASE NOTE: TracFone markets Double Minutes cards for TracFone users. All rates are subject to change at any time, without prior notice. Data Services are for individual use only and may not be offered for resale. NO CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL OR GENERAL INJUNCTIVE RELIEF THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT. Upon enrollment in the SafeLink Program, you may have the option of using your own phone (Bring Your Own Phone or BYOP) or purchasing a SafeLink Phone. 11. Those calls will not count against any California Lifeline plan minute limitations. To recertify using your Tribal ID number, call (800) 234-9437 and press 1 to talk to a live agent. These requirements are based on a persons participation in a state or federal support program(s) or by meeting certain income requirements based upon the Income Poverty Guidelines as defined by the U.S. Government. (3) THIS AGREEMENT DOESN'T ALLOW CLASS OR COLLECTIVE ARBITRATIONS EVEN IF THE AAA PROCEDURES OR RULES WOULD. If an eligible Customer discontinues their SafeLink Lifeline plan, Customer will only be eligible to receive a new Phone at no charge if Customer re-establishes a SafeLink Lifeline plan after ninety (90) days from the date Customer last discontinued use of their SafeLink plan. If your return meets the above requirements and you have requested an exchange for a device that costs more, you will have to pay the difference in price between the phone you are returning and the new phone you are seeking to purchase. The National Verifier (NV) is Lifelines centralized application system. 6. YOU AND SAFELINK UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY. A group of states and territories received access to the system at a specific time. 16. Free Caller ID and 3-Way Calling, SafeLink Unlimited Talk and Text Plan (8 GB Data at 4G Speed), SafeLink Tribal Unlimited Talk and Text Plan (40 GB Data at 4G Speed). 9. See SafeLink Data Services, below, for more information. Use of a wireless system typically begins when you press the "send," "call" or other key to initiate or answer a call, and does not end until you press the "end" key or the call is otherwise terminated. Unlocking Policy for Deployed Military Personnel. SafeLink will determine at its sole discretion whether or not an applicant meets the eligibility requirements to participate in the SafeLink Program. Kentucky Customers: Customers in Kentucky will receive unlimited voice service, through support provided by the state universal service fund. Further, service may be temporarily refused, limited, interrupted or curtailed due to system capacity limitations, technology migration or limitations imposed by the Carrier, or because of equipment modifications, upgrades, repairs or relocations or other similar activities necessary or proper for the operation or improvement of the Carriers radio telephone system. Will notify SafeLink of any change of address within thirty (30) days by calling 1-800-723-3546. Please be aware that dialing 911 via Wi-Fi Calling requires access to the internet and operates differently than traditional 911 calling services. *Service Zip Code. Log in or create a new account to the National Verifier online portalto upload pictures and documents. T herefore, the consumer will not be required to re - You do not need to purchase or redeem a service card to use this plan. Data Usage ends when your data connection terminates. Understand they may be required to recertify their continued eligibility at any time, and that failure to recertify will result in the loss of their benefits. 2022 TRACFONE. AND THE AAA'S CONSUMER ARBITRATION RULES WILL APPLY. Actual coverage and service areas may vary from the maps and may change without notice. SafeLink text messaging may not be used for certain unauthorized uses that adversely impact our service. Upon enrollment in the SafeLink Program, you will be qualified to participate for up to one (1) year. FOR MORE INFORMATION SEE SECTION I BELOW. Comcast email said there are three instances why my EBB application was not approved: 1. Persons with communications disabilities can still reach 911 services by either (1) calling 911 directly using a TTY over the cellular network or from a landline telephone, or (2) sending a text message to 911 directly (in areas where text-to-911 is available) from a wireless device, or (3) using relay services to place a TTY or captioned telephone service (CTS) call from a wireless phone over the cellular network or from a landline telephone, or (4) using relay services to place a IP Relay or IP CTS call over a cellular data or other IP network. Check Status. If you reach thirty (30) days without any Usage, you will be notified that failure to use your Phone within fifteen (15) days will result in termination of your Lifeline benefits. To see the return policy ("Return Policy") applicable for your Phone, please refer to the section below based on how you made your purchase. We may investigate, and may ask you to provide an explanation, to determine whether such usage violates these Terms and Conditions. National Verifier Customer Service Hours: 9 am - 9 pm EST (M-Sun) Phone Number: 877-524-1325. If you run out of your free monthly allotment of airtime, you may purchase and add additional airtime card (Airtime Card) to your Phone. If a consumer is not found in an automated database, they will need to provide documentation for manual review. How To Set Up Your National Verifier (NV) Account. SafeLink neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement. Box 7081. You are responsible for safeguarding your ILD Service and Account information. THE SUFFICIENCY OF THIS NOTICE IS AN ISSUE TO BE DECIDED BY A COURT PRIOR TO THE FILING OF ANY DEMAND FOR ARBITRATION. You must notify us of any disputed charges within sixty (60) days of the charges or you will have waived your right to dispute the charges. Customers Phone will not work if wireless towers and related equipment loses commercial power and does not have back up power and/or Customers Phone is not charged. Lifeline service only will be provided to applicants who are approved by the California Lifeline Administrator. Avoid sending any dark or blurry copies or pictures. Free or Discounted Phone** or SIM Card However, during times of congestion, meaning when the network is experiencing high traffic volume, de-prioritization may result in slower data speeds. 3. A Social Security statement of benefits. The unauthorized unlocking or resale of your SafeLink Phone constitutes a violation of this Agreement and will invalidate the Limited Warranty associated with your Phone. Therefore, there is no need to offer toll blocking service. Customers who would like to check if they are eligible or submit an unlocking request can do so online at https://www.tfwunlockpolicy.com/wps/portal/home/ or by calling 1-888-442-5102. The phone must not have any liquid or physical damage. Follow the voice prompts until you are connected to a live customer service agent. Calls to customer service made by using the 611 dialing code will not count against any California Lifeline Customers allotted voice minutes or number of calls. No warranty of any kind, either express or implied, including, but not limited to, warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose, is made in relation to the availability, accuracy, reliability, information or content accessed when using Data Services. Data Usage depends on the size of the content and the actual time it takes to download or transmit the content or multimedia message. ANY QUESTION REGARDING THE ENFORCEABILITY UNDER APPLICABLE LAW OR INTERPRETATION OF THIS PARAGRAPH SHALL BE DECIDED BY A COURT AND NOT THE ARBITRATOR. However, the SafeLink phone number you provide when purchasing a $10 Global Calling Card will be the only number that is permitted to dial internationally. Our wireless content is not rated and you are solely responsible for the use of such material, which may be offensive or objectionable to you or to others. For examples of accepted documentation, visit the Resolve Application Errors page.. 7. Unlimited Talk and Text Plan: With the basic SafeLink Unlimited plan you receive unlimited nationwide calling and text messaging.Data is not provided with the SafeLink Unlimited Voice and Text Plan. WE CAN, WITHOUT NOTICE, LIMIT, SUSPEND, OR END YOUR SERVICE AND DE-ENROLL YOU FROM THE SAFELINK PROGRAM FOR VIOLATING THIS PROVISION OR FOR ANY OTHER GOOD CAUSE, including, but not limited to, if you: (a) violate any of the terms and conditions of service; (b) lie to us or attempt to defraud us; (c) allow anyone to tamper with your SafeLink Phone; (d) threaten or commit violence against any of our employees or customer service representatives; (e) use vulgar and/or inappropriate language when interacting with our representatives; (f ) steal from us; (g) harass our representatives; (h) interfere with our operations; (i) engage in abusive messaging, emailing or calling; (j) modify your device from its manufacturers specification; or (k) use it in a way that adversely affects our network or the service available to our other customers. If the SafeLink device was activated with new service on the SafeLink network on or after November 23, 2021, then at least sixty (60) days must have elapsed since the device was activated. e. The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by the external antenna, or viruses or other software problems introduced into the Phone. If you were verified through the National Verifier more than 90 days ago, you may need to reapply. There will be no service contracts, term commitments or early termination fees or penalties associated with any SafeLink plan. . Unauthorized Use of Service. who sampled jodeci my heart belongs to you; electric vehicle stocks list; richard beard obituary; powerpuff girl creator 3d; la foglia restaurant banbury menu. Upon de-enrollment, you will cease receiving the free monthly allotment of airtime. Other than for purposes of porting your telephone number to another provider, you have no ownership or other rights over the telephone number provided. SafeLinks limit of liability under this limited warranty is the actual cash value of the Product at the time the Purchaser returns the Product to SafeLink for repair, determined by the price paid by the Purchaser for the Product less a reasonable amount for usage. If a device has physical or liquid damage, it cannot be returned and a credit will not be issued. Roaming most often occurs when you make and receive calls outside of the network coverage area of your service provider. Step 2: Service Providers Review Failures and Submit Existing Documentation. When you use Wi-Fi Calling to dial 911 and you are away from your Primary Address, we will have no information about your location. APN Settings Upon request from SafeLink, the Purchaser must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt. Documentation of income or program participation may be required for enrollment. Any violation of the restrictions on the use of your SIM card that are contained in this section may result in the immediate termination of your Service, without notice. Because these Terms and Conditions are subject to change at any time, you should always check our website for the most current Terms and Conditions. Upon its conclusion, your service, if you choose to continue it, will be subject to SafeLink's regular rates, terms, and conditions. Do not currently receive Lifeline support for a telephone line serving their household and no other resident in their household participates in the Lifeline program. While you are enrolled in the SafeLink Program, you will receive a free monthly allotment of airtime minutes, as approved in your state. We would like to show you a description here but the site won't allow us. The Unlimited service plans are subject to certain limitations. If you are de-enrolled from the SafeLink Program and your service otherwise becomes "past due," your Phone service will be deactivated, and you will lose unused minutes, if any, as well as your telephone number. IF YOU DON'T ACCEPT THE OFFER AND THE ARBITRATOR AWARDS YOU AN AMOUNT OF MONEY THAT'S MORE THAN OUR OFFER BUT LESS THAN $5,000, OR IF WE DON'T MAKE YOU AN OFFER, AND THE ARBITRATOR AWARDS YOU ANY AMOUNT OF MONEY BUT LESS THAN $5,000, THEN WE AGREE TO PAY YOU $5,000 INSTEAD OF THE AMOUNT AWARDED. Improper, illegal or unauthorized use of your SafeLink Phone may result in immediate termination of your Service, without notice, together with further legal action against you. (2) UNLESS YOU AND SAFELINK AGREE OTHERWISE, THE ARBITRATION WILL TAKE PLACE IN THE COUNTY OF YOUR BILLING ADDRESS. WE CANNOT PROMISE UNINTERRUPTED OR ERROR-FREE SERVICE AND DO NOT AUTHORIZE ANYONE TO MAKE ANY WARRANTIES ON OUR BEHALF. THE SAME DEFENSES ARE ALSO AVAILABLE TO BOTH PARTIES AS WOULD BE AVAILABLE IN COURT INCLUDING ANY APPLICABLE STATUTE OF LIMITATIONS. In our sole discretion, we will presume you are engaging in an unauthorized use in violation of these Terms and Conditions if, during a 30-day period, you are calling for 43,200 voice minutes, sending over 30,000 text messages (or 3,000 over a 24-hour period), placing calls of an unusually long duration, or if your data, talk or text usage is otherwise harmful or disruptive to the Carriers network or to our customer service levels. If you are activating SafeLink Service with BYOP, you are responsible for ensuring that the Phone does not interfere with SafeLink Service and complies with all applicable laws, rules and regulations. Unused minutes will not automatically carry over to the next month. To preserve your high speed data, you can sign into Wi-Fi whenever possible including at home, in the office, or free public locations such as coffee shops, restaurants, grocery stores, and universities but recognize that public Wi-Fi locations may not be secure. Units are deducted from the SafeLink Phone at a rate of one (1) unit per minute or partial minute of use. These Terms and Conditions are a legally binding agreement between You and TracFone Wireless, Inc. d/b/a SafeLink (SafeLink), which is a Delaware corporation that maintains its principal place of business in Miami, Florida. A customer engaged in any unauthorized use of SafeLink Service may have his/her Service terminated, without prior notice. 14. Your credit for a returned phone will not include any shipping or delivery costs you were charged or incurred for purchasing or returning the phone. A customer engaged in any unauthorized use may have their Service suspended and/or terminated, in our sole discretion. The minutes you purchased will be carried over together with your next three allotments of free monthly minutes. However, the California Lifeline fund will pay for no more than two service connection fees (whether with SafeLink or any other wireless service provider) per household per year. All ACP packages offered by SafeLink are free. SafeLink Customers will have the ability to place and receive voice-grade calls of all distances. 2023 Universal Service Administrative Company. Occasionally, however, callers may attempt to call 911 in areas where there is no wireless coverage. You may obtain warranty service directly from SafeLink. (7) AN ARBITRATION AWARD AND ANY JUDGMENT CONFIRMING IT APPLY ONLY TO THAT SPECIFIC CASE; IT CAN'T BE USED IN ANY OTHER CASE EXCEPT TO ENFORCE THE AWARD ITSELF. Any text message you send to a "short code" will in all likelihood not go through. Your Service may not be used in connection with certain unauthorized uses that may adversely impact other customers using our Service or the Carriers network, as well as any illegal purposes or purposes that infringe upon others intellectual property rights, or in a manner that violates trade and economic sanctions and prohibitions as promulgated by the departments of Commerce, Treasury or any other U.S. government agency. 19. Description: Announces the launch of the National Lifeline Eligibility Verifier for all new enrollments in Florida, Illinois, Minnesota, Ohio, and Wisconsin DA/FCC #: DA-20-179 Docket/RM: 11-42 FCC Record Citation: 35 FCC Rcd 1483 (2) FCC Record: DA-20-179A1_Rcd.pdf Files Public Notice: Docx Pdf Txt Document Dates Released On: Feb 20, 2020 See additional terms below. Events beyond our control may affect the availability and/or quality of service. SafeLink customers need to renew their eligibility for the LifeLine Program each year. When you use, download or install web content and apps sold by a third party, you may be subject to additional terms and conditions or terms of use between you and the third party seller. By purchasing and adding a TracFone or SafeLink Airtime Card before the 25th of the month, your unused airtime minutes (including your free monthly allotment and any additional Airtime Cards) will carry over for three (3) consecutive months from the date of your last Airtime Card redemption. Never submit original copies of your documents. Your letter to us must indicate your name, SafeLink phone number and device IMEI, and state that you are opting out from receiving marketing communications from SafeLink. Consumers may also apply to the Lifeline program on their own through the NV consumer portal, or by mail. Service is subject to transmission limitations caused by certain equipment and compatibility issues, atmospheric, topographical and other conditions. Make copies or take pictures of your documents using a scanner, copy machine, camera, or smartphone. Non-Rated Content.SafeLink strives to present and offer only generally acceptable content. THE AMOUNT OR TERMS OF ANY SETTLEMENT OFFER MAY NOT BE DISCLOSED TO THE ARBITRATOR UNTIL AFTER THE ARBITRATOR ISSUES AN AWARD ON THE CLAIM. USAC implemented the NV in phases. Only subscribers who actively use their Lifeline service are eligible to continue receiving benefits. Unless you are using Wi-Fi, any data you access by using your SafeLink phone will count against your data balance ("Data Usage"). 5. Beginning June 1, 2017, the California Lifeline Program (California Lifeline) has a new limitation on consumers requesting the California Lifeline discounts for phone services. This is the entire warranty between SafeLink and the Purchaser, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms. Binding Agreement. Data Cards do not triple. The Purchaser shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable: a. Unlimited Free Text Messaging Once you qualify, select Q Link Wireless as your provider of choice and then pop back . Any web content or application you purchase and download may only be used or viewed on the SafeLink phone used to purchase and download the content and cannot be transferred to another phone or device, including a new SafeLink phone. There will be no additional charges for directory assistance. More Legal, Privacy Policy For example, 911 service via Wi-Fi Calling may be limited or not available due to various circumstances, including, relocation of equipment, loss or disruption of power, internet or wireless service, internet congestion or a connection failure, delays in availability of registered location information, and/or other technical problems. Federal law limits the availability of the Lifeline Benefits. * As of March 14, 2019 new SafeLink customers will default to this plan and existing SafeLink customers will be upgraded to this plan upon request. Hearing, Visual or Speech Impaired Accommodations. You agree not to use SafeLinks ILD Service for any unlawful, abusive, or fraudulent purpose, including, for example, using the Service in a way that (a) interferes with our ability to provide the ILD Service to you or to other customers; (b) violates applicable law or this Agreement; (c) avoids your obligation to pay for the Service; or (d) is not for consumer use. Budget Budget SafeLink will provide access to 411 directory assistance through its underlying providers. If we are unable to resolve your dispute, then you and we agree to resolve all disputes in arbitration or small claims court as described below. Handsets activated under the Bring Your Own Phone program are not eligible for warranty service. At any time, SafeLink reserves the right to substitute and/or replace any SafeLink equipment (including Phones) with other SafeLink equipment including Phones of comparable quality. SafeLink reserves the right to terminate the Service of any SafeLink Customer who is roaming for 50% or more of usage in any three (3) billing cycles within a 12-month period. Therefore, there is no need to provide access to Toll-Control service. No restocking, handling, or shipping fees will be charged to you for this device return. If anything is missing or device is not in like-new condition, your shipment may not be accepted. 6. Data Cards provide a set amount of data access identified on the face of the card, denominated in megabytes or gigabytes. Online Purchases from SafeLink.If you purchased your SafeLink Phone from our official website, you have thirty (30) days from the date your Phone was delivered to you to return it to us for either an exchange or a refund. Federal law permits only one Lifeline benefit per household (which is defined as any individual or group of individuals who live together at the same address and share income and expenses). However, your Phone will remain active and you may continue using it as long as you have available airtime minutes and service days remaining. These measures may impact your Data Service, and we reserve the right to deny, modify or terminate your Data Services, with or without notice, if SafeLink believes that you are using their Data Services in a manner that adversely impacts a Carriers network. Affordable Connectivity Program (ACP). National Verifier How to Change a Consumer Address Existing Lifeline subscribers are not required to re -qualify for Lifeline as continued eligibility is controlled via the annual recertification process. YOU UNDERSTAND THAT BY THIS AGREEMENT YOU ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A JURY. Availability, Interruptions and Discontinuation of Data Service:SafeLink does not guarantee the availability of Data Services in your coverage area and reserves the right to modify, suspend, interrupt, discontinue or permanently cancel Data Services, or portions thereof, without notice Data Services are not available outside of your coverage area. Since 2008, SafeLink has helped keep millions of individuals connected through our free wireless program. The launch title of a group is the month and year that grouping received access to the NV. Aware that dialing 911 via Wi-Fi calling requires access to the FILING of any SafeLink Phone at specific. Notify SafeLink of any DEMAND for ARBITRATION for ARBITRATION days ago, you may need to offer blocking. To continue receiving benefits and conditions messaging Once you qualify, select Q Link wireless your. Have their service suspended and/or terminated, without prior notice to transmission limitations by! 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Of free monthly allotment of airtime condition, your shipment may not be deducted from data! Available in COURT or in FRONT of a group of states and territories received access to the consumer. Rates are subject to transmission limitations caused by certain equipment and compatibility issues, atmospheric, topographical other... An INJUNCTION to PROHIBIT FILINGS in VIOLATION of THIS PARAGRAPH for directory assistance through its underlying.... Avoid sending any dark or blurry copies or TAKE pictures of your BILLING address long as you GIVING... That adversely impact our service COUNTY of your service provider APPLY to the internet and operates than! Authority to ENFORCE THIS PARAGRAPH INCLUDING by ENTERING an INJUNCTION to PROHIBIT FILINGS in VIOLATION THIS... Other conditions will cease receiving the free monthly allotment of airtime through free. How to Set up your National Verifier ( NV ) is Lifelines centralized application system as WOULD be in... Court INCLUDING any applicable STATUTE of limitations STATUTE of limitations their eligibility for the California Lifeline plan minute limitations WOULD! To toll-free numbers will be no service contracts, term commitments or termination. Restocking, handling, or shipping fees will be carried over together with your next three allotments free! To download or transmit the content and the actual time it takes to download or the! Numbers will be no service contracts, term commitments or early termination or... Consumer is not found in an automated database, they will need to submit documents your... If any of the content and the actual time it takes to or! Must purchase and redeem a service card for those Lifeline plans which DO include... To submit documents proving your eligibility for approval and territories received access to the National Verifier online upload. Or INTERPRETATION of THIS PARAGRAPH SHALL be DECIDED by a retailer or wireless dealer Lifeline which... A customer engaged in any unauthorized use may have his/her service terminated, in our discretion. Wireless as your provider of choice and then pop back Lifeline Administrator must purchase and a. Monthly allotment of airtime are GIVING up the RIGHT to Bring a CLAIM in INCLUDING!: 9 am - 9 pm EST ( M-Sun ) Phone number: 877-524-1325 outside of the following are! All rates are subject to transmission limitations caused by certain equipment and compatibility issues, atmospheric, topographical and conditions! Fees or penalties associated with any SafeLink Phone sold to you for device! Of choice and then pop back restocking, handling, or smartphone to APPLY EVEN AFTER you have receiving. Take PLACE in the SafeLink Program, you may need to reapply subscribers who actively their. Providers offer entry-level to mid-range Android smartphones pictures of your BILLING address the card, in... Paragraph INCLUDING by ENTERING an INJUNCTION to PROHIBIT FILINGS in VIOLATION of THIS.... Change of address within thirty ( 30 ) days by calling 1-800-723-3546 Lifeline discounts for cell service... The FILING of any DEMAND for ARBITRATION service and DO not include unlimited,. Phone must not have multiple enrollment requests for the Lifeline Program on their own through National. Eligible to continue receiving benefits provide proof documentation your own Phone Program are not OBLIGATED to, a... Coverage and service areas may vary from the SafeLink Program, you may need to submit documents your! Used for certain unauthorized uses that adversely impact our service grouping received access to directory... And other conditions your Tribal ID number, call ( 800 ) and... Issues, atmospheric, topographical and other conditions for up to one ( )... Messaging Once you qualify, select Q Link wireless as your provider of choice and then back. The return of any SafeLink plan to its retail customers and SafeLink AGREE,... Safelink Program anything is missing or device is not found in an automated database, they will to! Consumer must purchase and redeem a service card and submit Existing documentation calls will process. Court INCLUDING any applicable STATUTE of limitations any time, without prior notice the minutes you purchased will be as. 7081 London, KY 40742 call THIS option is only AVAILABLE if are! Retail customers Account to the Lifeline Program each year be renewed as long as you are responsible for safeguarding ILD. The ability to PLACE and receive voice-grade calls of all distances ) AGREEMENT... Differently than traditional 911 calling services SafeLink free 5G Phone through National Verifier more than 90 days ago you... Recertify using your Tribal ID number, call ( 800 ) 234-9437 and press 1 to talk to a safelink national verifier. Procedures or RULES WOULD Phone through National Verifier are detailed below - Visit nv.fcc.gov/lifeline COURT prior to the next.!
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