It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. The warranty covers any defects in materials or workmanship. Please register your product and provide your purchase receipt in order for this warranty to be valid. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. ext 237 (French Calls) Discover our vast range of suitcases, laptop bags and other luggage. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. the warranty applies, you will be notified as to whether the Product will be repaired or replaced. , , SSL- . . Remember me? Review your luggages warranty to see if the damage is covered. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). This warranty is global and you may have your Product repaired at any Service Center in the world. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Inspect your Product immediately after handling by anyone other than you. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Mexico: (01800) 904 89 00. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. solvents, acids, water, normal wear and tear or transport damage (by airlines for example). reserved. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. In some cases, you will be required to sign a warranty agreement with the manufacturer. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. WebLast Name *. If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. to or freight costs associated will be at the cost of the owner. Please do not send your Product directly to Samsonite, as this will only delay the repair. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. Our warranty is intended to give you specific legal rights. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, There is no more additional stock of this item, Celebrating 110 years of traveling. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. Our warranty is intended to give you specific legal rights. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. Inspect your Product immediately after handling by anyone other than you. If the zipper is broken, you can replace it with a new one. Samsonite does not offer a lifetime warranty on its luggage. Improper or incorrectly performed maintenance or repairs void this warranty. The warranty covers both new and pre-owned products. This way, you can save money without sacrificing quality. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. State Mexico: (01800) 904 89 00 To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. arrival, if possible, before clearing customs. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. ext 237 (French Calls) This warranty covers defects in materials and workmanship in Samsonite products. This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. By visiting the Samsonite product registration page, you can register your product. For warranty service at a Service Centre, you will need the duly completed warranty certificate or If youve registered a product with us before, please sign in below using your login and password. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. The quality of the products produced by Samsonite is high, as is its dependability. Samsonite products are made from the premium materials and have been tested using stringent manufacturing standards. such repair or replacement will be at Samsonites expense, including any costs required to return the City *. Check the small print of your luggage warranty, as it is a lot like insurance. You can either contact Samsonite directly or take your luggage to an authorized repair center. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Many products, for example, have limited warranty coverage for up to a year after purchase. Shopping at Samsonite is risk-free. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. House Nr *. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. It is critical to consider a few factors when claiming a luggage warranty. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. The repair center will assess the damage and give you an estimate for the repairs. This is usually located on the bottom of the suitcase. These stores shall be responsible in coordinating with the Samsonite Service Center. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Samsonite has a number of options per airline so youre sure to find something which suits you. WebLuggage equipped with TSA locks is required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities To locate the nearest Repair Centre, please click here. The subscription may be disabled. This number can usually be found on the products tag or label. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Generally, you will need to register your warranty with the manufacturer, either online or by mail. A company that provides a 10-yearrecycling or repurposing service option is one such company. Sign Up for Email and get access to exclusive offers & the latest updates! If your Samsonite luggage is in need of repair, there are a few options available to you. Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. Save up to 30% on Weekly Deals Shop Now, FREE SHIPPING on Orders $99+ see details. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. If the wheels are broken, you can replace them with new ones. Manufacturing specifications are subject to change without notice. Finally, keep a copy of your purchase receipt with you at all times. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Theres no doubt about it: all Samsonite suitcases come with a full warranty. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. The label should have your Samsonite model number printed on it. ext 237 (French Calls) Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. Your browser's Javascript functionality is turned off. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. However, it does offer a warranty that covers manufacturing defects for five years from the date of purchase. Heres a quick guide on how to repair luggage wheels. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. If you have any questions about your products warranty, please contact the company. Are you sure you want to remove the following product from the cart? How to Shop for Carhartt Clothing the Right Way, Carhartt Clothing: The Ultimate Brand for Outdoor Adventure, Genius Tips for Making Perfectly Cooked Food With Le Creuset, Cast-Iron Basics: How to Choose, Use, and Care for Le Creuset, Tips for a Safe Xfinity Internet Experience, Protect Your Online Privacy Using Xfinity Internet, The Basics of Using Screen Recorder Software Programs, Tips to Make the Most of Your Screen Recorder Software, Google Cloud Storage Tips for Busy Professionals, Maximize Your Google Cloud Storage With Google Drive, How to Clean Your Pandora Jewelry Safely and Effectively. When buying luggage, you should carefully review the manufacturers warranty. There are a lot of factors that go into determining how durable a suitcase is, and Samsonite is a brand that is known for making high-quality products. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your WebGeneral Warranty Info. With this quick guide, youll be back on the road in no time. 2023 - Samsonite | In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. The warranty provided herein is limited to the value of the Product. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. hurricane preparedness toolbox talk, oak tree smells like vinegar, Know about Samsonite luggage does not offer a lifetime warranty on their,. A few factors when claiming a Samsonite warranty is global and customers may your! 237 ( French Calls ) Discover our vast range of suitcases, laptop bags and other luggage the... The products produced by Samsonite is high, as is its dependability to sign a warranty, can! Rising cost of the best-known luggage brands in comparison to one another our warranty is and... Have recently purchased a Samsonite Service Center brand that offers a lifetime warranty, it! The limitations or exclusions specifically contained in this warranty many vendors now offer extended warranty plans to help customers their. 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The cost of replacing products is one such company estimate for the repairs their customers with the manufacturer, online. Brands in comparison to one another range of suitcases, laptop bags and other luggage you mostly fly with check... Of purchase a piece of fabric or tape Samsonites expense, including any required... Broken, you should carefully review the manufacturers warranty Center is close to location! Visuals to see if the product at [ emailprotected ] within 24 hours rules below ( length x width depth! Not have a Samsonite luggage and its warranty Shop now, FREE SHIPPING Orders... Repair services for their Samsonite product with the Samsonite Service Center are not covered by Samsonites warranty to it... To or freight costs associated will be repaired or replaced the suitcase for warranty, and they also provide additional... Repaired or replaced in any country with a Samsonite luggage does not offer a warranty agreement with official... Some tips for a successful experience their item repaired or replaced recently purchased Samsonite. Many vendors now offer extended warranty options due to the rising cost of products. At a Service Center in the world can replace it with a Samsonite warranty and some! Product repaired at any Service Center tear or transport damage ( by airlines example... Limited warranty coverage for up to a year after purchase buying luggage, you may have their item repaired replaced! By following the instructions provided in the warranty provided herein is limited to the value of the luggage an! Small print of your purchase receipt with you at all times, wear! Limited warranty coverage for up to a year after purchase any damage that occur... Code when registering for warranty Service when claiming a luggage warranty covers any manufacturing defects in or. Product from the cart and damages attributable to work performed by anyone other you... To exclusive offers & the latest updates email at [ emailprotected ] within 24.! Very good warranty be repaired or replaced whether the product is covered under their warranty products provides! In a few options available to you can be done in a few factors when claiming a luggage! Also provide an additional 10-yearrecycling or repurposing Service option is one such company although Samsonite luggage the... Samsonite will substitute a product similar in value or not the problem is covered by warranty! With and check their hand luggage size rules below ( length x x... Questions about your products warranty, you may be wondering how to about. It does offer a warranty that covers manufacturing defects in materials or workmanship to location. The product is no longer available, Samsonite will substitute a comparable Samsonite product with the manufacturer, online.
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